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AVA agents — always on, every channel

● Agents · Phone · Website · Mobile · Email

An employee who never sleeps.

A consistent voice that responds to text, email and phone calls — voice and automations connected to your knowledge base, with optional CRM integrations.

Talk nowCustom your own
● 01 · Four Agents

Phone.

01

A voice that answers every call.

A natural-speech voice agent that greets callers, answers from your knowledge base, books appointments and routes anything that needs a person.

  • ● Natural voice, 24/7
  • ● Knowledge base answers
  • ● Appointment booking
  • ● Optional CRM logging

Website.

02

A face and voice on your site.

A conversational agent embedded on your website — engaging visitors, answering accurately, capturing leads and guiding people to the next step.

  • ● On-brand chat + voice
  • ● Knowledge base answers
  • ● Lead capture
  • ● Optional CRM sync

Mobile.

03

Conversations that follow up.

SMS and WhatsApp automations that keep the thread warm — reminders, follow-ups and two-way replies in your brand's voice.

  • ● SMS & WhatsApp
  • ● Reminders & follow-ups
  • ● Two-way replies
  • ● Optional CRM sync

Email.

04

Considered replies, on time.

An email agent working within your guardrails — answering inquiries and handling common requests with human-like timing, then handing off when a person should step in.

  • ● Inbox automation
  • ● Knowledge base answers
  • ● Human-like timing
  • ● Optional CRM sync

Optional integrations

CRM integrationsCustomer data syncLead management workflowsAdvanced reporting
● 02 · In Conversation

Respond. Reply. Engage.

The same voice across every channel — natural conversations, never robotic support.

Website.

Natural language customer conversations.

Do the Studio leggings run true to size?
They run a touch narrow through the calf — most people go half a size up. Want me to check stock in yours?
Yes please — medium, in sage.
Two left in sage. I can hold one for 24 hours while you decide.

● Conversational, accurate, on brand — never robotic support.

Mobile.

Ongoing customer conversations.

Hey! Did my order ship yet?
It did — left the studio this morning. Tracking's on its way to your inbox.
Also — how did the sample shades work out from last time?
Loved the warm one. Might reorder.

● SMS & WhatsApp — relationship-driven messaging that picks up where you left off.

Phone.

Voice-based interactions.

CallerHi — are you open this Saturday? I'd love to come in for a consult.

PersonaWe are — ten to four. Saturdays book up quickly though. I have 11:30 or 2:15 open. Which suits you better?

Caller2:15 works.

PersonaDone — you're booked for 2:15 Saturday. I'll text you a reminder the day before.

● Natural speech patterns and conversational flow — a real voice for the brand.

Email.

Human-like response timing.

From · A customer

Hi — I'm planning a wedding for next June and wondering if you take group bookings for hair and makeup?

● Replied 2h 14m later — no instant-response spam

From · The persona

Congratulations! We do — June is our favourite season for bridal parties. For a group your size I'd suggest reserving the studio for the morning. I've attached our guide; want me to pencil a date while you look it over?

● Natural delays and realistic follow-up behaviour — never instant-response spam.

● 03 · Human Support

Need a human? We're here.

Every persona is backed by a real team. The avatar handles the moment — and a member of our studio is always within reach during business hours.

Speak with our team